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Legal

Privacy Policy

Effective date: January 1, 2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, contact us, or use our services. This includes name, email address, company information, and payment details.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send communications, and comply with legal obligations.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted at rest (AES-256) and in transit (TLS 1.3).

Single-Tenant Architecture

Your data is completely isolated from other customers. We use single-tenant infrastructure to ensure your business information is never commingled with or accessible to other users.

AI Data Privacy

Your Team learns everything about your business, and that knowledge lives on your dedicated server. We use Anthropic's zero-retention API, which means your data is never stored by or used to train the underlying AI models. Your business data stays on your server.

Your Rights

You have the right to access, correct, or delete your personal information. You may also request a copy of the data we hold about you or object to certain processing activities.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@conduk.ai